One of them was just a random woman and her daughter walking through the zoo that had just bought a guinea pig. They wanted to know who they could talk to because they had a few questions. I said that I guessed they could ask me because I was in charge of some guinea pigs that live off exhibit. I was thinking that I would have no clue about whatever specialized question they were about to ask. However, they really had no idea about any facet of animal care, much less guinea pig care. They were SO grateful and excited and full of so many questions that I had always just taken for granted that I knew and understood. I would love to help more people like that!
The other question was from another zoo. Someone had come to visit our zoo and then returned to work at their zoo and said that their porcupines looked obese compared to ours. I had to take that phone call because I was the only porcupine trainer that was at the zoo that day. I never would have said I would take the call otherwise, thinking I wasn't knowledgeable enough. I was nervous because I was talking to another zoo and I thought that no way would I know the answers and that I would look stupid to these other experts. It was all super simple (or so it seemed to me) questions and answers and I had no problem sharing my knowledge.
:) Those are just little things that made me happy and I hope to keep in my life somehow.